Ryan Wilday Posted June 24, 2019 Share Posted June 24, 2019 I'm struggling with connecting Deribit. I have my license. I've connected to testnet for now. I have account and wallet at read only, and trade and block trades set at read and write. Any other suggestions? Quote Link to comment Share on other sites More sharing options...
Alexey TSLab Posted June 24, 2019 Share Posted June 24, 2019 Good day,https://support.tslab.pro/secure/HelpDeskIssueAction!default.jspaHELP-66 Please, provide us with the current application log file (Tools - Log Folder). The current log file tslab.log has no data in the file extension. Next day the file log will be renamed as follows - tslab.logYYYYMMDD, where YYYY is year, MM is month, DD is day. For example, tslab.log20110204. TSLab can keep up to 10 files. When a new file is created at 0.00 AM, one oldest file is deleted. Please archive big files in a ZIP file . Huge files can be shared from Google Drive. With best regard, TSLab Support Team Quote Link to comment Share on other sites More sharing options...
Ryan Wilday Posted June 24, 2019 Author Share Posted June 24, 2019 Thanks. I responded to the ticket. I look forward to your reply. Quote Link to comment Share on other sites More sharing options...
Alexey TSLab Posted July 9, 2019 Share Posted July 9, 2019 Data -> Data manager -> Setting -> URL Trading server is used on default https://www.deribit.com Test server https://test.deribit.com Access Key(API Key) https://www.deribit.com is different from Access Key https://test.deribit.com Quote Link to comment Share on other sites More sharing options...
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